Shipping policy

At FPC SECURITY, we prioritize excellent service and convenience for our customers. In addition to offering quality products at competitive prices, we strive to ensure that your order reaches you promptly and hassle-free. Below are the details of our shipping policy:

Free Shipping

We are proud to offer free shipping within the USA, including Puerto Rico, Alaska, and Hawaii. This commitment sets us apart from our competitors. We guarantee delivery within 3 to 6 business days from the day your order is placed. Depending on the products you order and arrival destination, shipments will be sent via USPS (United States Postal Service) or UPS.

Expedited Shipping

If you need your products faster, we offer expedited shipping services for an additional fee. You can find specific costs and options at checkout or contact us for further assistance.

Worldwide Shipping

We are pleased to provide worldwide shipping to accommodate our international customers. For an estimate to your country, please contact us directly.
IMPORTANT: For international shipments, we are required to purchase insurance.

Order Tracking

All orders include valid tracking numbers, allowing you to monitor shipment progress. Simply visit the appropriate carrier’s website and enter your tracking number for the most up-to-date information.

Address Issues and Returned Shipments

Please ensure your shipping address is accurate to avoid delivery issues. If a shipment is returned due to an incorrect or incomplete address, we can resend the order once the customer covers the re-shipment fee. If no instructions are provided for reshipment, the order will be refunded, minus a return shipping fee.

Thank you for choosing FPC SECURITY. If you have any questions about your shipment, please don’t hesitate to contact us.

Order Inspection and Missing Items

We kindly ask that you review your order as soon as it is delivered to make sure everything has arrived complete.

If you notice any missing items, please let us know within 10 business days of the delivery date so we can assist you. After this period, we won’t be able to process claims or send replacements for missing items.

Please note that the delivery date is based on the information provided by the carrier and recorded in the tracking number.