Live Technical Support

At FPC Security, we’re committed to providing the best technical support in the industry—because we know how important it is to keep your access control systems running smoothly.

Whether you’re installing a new system, troubleshooting an issue, or upgrading your setup, our expert team is here to assist you. Our highly trained technicians are available to answer your questions and help you get the most out of your FPC products and systems.

⚠️ Please note: Our technical support is exclusively available to customers who have purchased access control products or systems directly from FPC Security. We do not offer support for third-party brands or products not sold by us.

Live support is available Monday through Friday, from 9:00 AM to 5:00 PM EST via phone or live chat. Outside of these hours, you can submit a support ticket by email—we’ll get back to you within 24 business hours.

Need answers fast? Explore our FAQs, watch step-by-step training videos, review installation diagrams, or download guides from our FPC Document Library—all designed to help you resolve questions quickly and confidently.

At FPC Security, we're here to support you—before, during, and after your purchase.